Zoom
Resync Zoom and Google calendars
If your Zoom and Google calendars became out of sync, follow these instructions to resync them. 1. Go to your Zoom WEB portal (thru the Zoom icon on your Okta dashboard) 2. On the left hand sidebar, make sure you're in the "Personal" section and ...
How to set Zoom Holiday Hours
Instructions for All Zoom Phone Call Queue Admins on how to set Holiday hours Go to https://crossco.okta.com/ and select “Zoom” from the app page. -Once the Zoom Portal loads, One the left hand side, go to Admin > Phone System Management > Call ...
Adding Google Calendar integration to Zoom
Zoom has an awesome function which shows all Calendar meetings on your right sidebar, while also giving you the ability to create meetings and invite people straight from inside the Zoom application itself. The thing is, when you first sign into ...
Zoom Voicemail Instructional Video
Eddie George has created a wonderful instructional video for setting up your voicemail greeting. Thank you Eddie!
Set Zoom Phone Area Code
Used to dial local numbers without the area code. 1. Open Zoom from OKTA 2. Select Phone on the left side 3. Select Settings 4. Locate Area Code and select Edit 5. Enter the Area Code that matches the area code from your phone number and Save
Set Text to Speech Zoom Voicemail
How set or change our custom Zoom Voicemail: Once we open Zoom via OKTA, 1. Select Phone on the left bar under Personal 2. Scroll to the Call Handling section to locate Greeting & Leave voicemail instruction. 3. Click on Edit. 4. Select Add Audio 5. ...
Set Custom Zoom Voicemail
How set or change our custom Zoom Voicemail: Once we open Zoom via OKTA, 1. Select Phone on the left bar under Personal 2. Scroll to the Call Handling section to locate Greeting & Leave voicemail instruction. 3. Click on Edit. 4. Select Add Audio 5. ...
Zoom Migration FAQ
Below are some commonly asked questions about the Cross migration from RingCentral to Zoom. Are we only changing our meetings from RingCentral to Zoom? No, the entire RingCentral application is going away. All meetings, chat and phone will be in the ...
How to clear Zoom cache and cookies
1. Open File Explorer. 2. Go to C:/Users/Username/AppData/Roaming/Zoom. 3. Right-click on the data folder and click Delete.
Useful Zoom Tutorials
Zoom platform walkthroughs. These are some videos we believe may be useful to guide you to learning Zoom. For a full breakdown of videos please go to https://learn-zoom.us/show-me In this Article there will be video walkthroughs for: -Initial Zoom ...
Zoom Headset/Mic Settings
No sound coming from your headset in Zoom? No one can hear you in Zoom? Take a look at these settings in Zoom to make sure your sound and voice are going to the proper device! To bookmark this article here's the link: ...
Zoom Call Forwarding
If you need to forward calls to your cell phone, or need to forward calls to a coworker while you're busy or out of the office these few steps can get you set up! This article will go over how to set this up on your PC or your mobile phone. To ...
Zoom Call Handling Settings
To check or edit you call handling & forwarding settings follow these quick steps: To bookmark this article here's the link: https://helpdesk.crossco.com/portal/en/kb/articles/zoom-call-handling-settings For easy to follow initial Zoom Phone overview ...
Signing In To Zoom Mobile
Whether this is your first time setting up Zoom for your phone or another time for your new phone. These few easy steps will guide you how to set it up. If you wish to bookmark this for future reference the portal link is: ...
Signing In to Zoom
If you get signed out of Zoom and have issues getting back in follow these few steps to get set back up. To bookmark this article here's the link: https://helpdesk.crossco.com/portal/en/kb/articles/signing-in-to-zoom Open the Zoom App, and click ...