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Zoom Migration FAQ
Below are some commonly asked questions about the Cross migration from RingCentral to Zoom. Are we only changing our meetings from RingCentral to Zoom? No, the entire RingCentral application is going away. All meetings, chat and phone will be in the ...
Set Custom Zoom Voicemail
How set or change our custom Zoom Voicemail: Once we open Zoom via OKTA, 1. Select Phone on the left bar under Personal 2. Scroll to the Call Handling section to locate Greeting & Leave voicemail instruction. 3. Click on Edit. 4. Select Add Audio 5. ...
Zoom Visitor Management
Zoom Visitor Management helps to setup our visitors before they arrive. This streamlines the process of checking in and visiting our locations that are using Zoom Visitor Management. Follow the below instructions to get set up! In the Zoom Workplace ...
Zoom Call Forwarding
If you need to forward calls to your cell phone, or need to forward calls to a coworker while you're busy or out of the office these few steps can get you set up! This article will go over how to set this up on your PC or your mobile phone. To ...
How to set Zoom Holiday Hours
Instructions for All Zoom Phone Call Queue Admins on how to set Holiday hours Go to https://crossco.okta.com/ and select “Zoom” from the app page. -Once the Zoom Portal loads, One the left hand side, go to Admin > Phone System Management > Call ...