Recent Articles
Resync Zoom and Google calendars
If your Zoom and Google calendars became out of sync, follow these instructions to resync them. 1. Go to your Zoom WEB portal (thru the Zoom icon on your Okta dashboard) 2. On the left hand sidebar, make sure you're in the "Personal" section and ...
PMG Embedded onboarding questions
Hello, It looks like you have a new hire coming in soon, but they are an Embedded associate. Our new onboard questionnaire process works for 99% of people, but if you don't have a Cross assigned computer, you won't be able to access it. So, ...
How to set Zoom Holiday Hours
Instructions for All Zoom Phone Call Queue Admins on how to set Holiday hours Go to https://crossco.okta.com/ and select “Zoom” from the app page. -Once the Zoom Portal loads, One the left hand side, go to Admin > Phone System Management > Call ...
Using the Snipping Tool / How to take screenshots in Windows
I can speak on behalf of everyone in all areas of support. We love screenshots! We don't so much love blurry photos of your monitor taken with your phone :) Windows comes with a fantastic utility called the Snipping Tool that many of you already ...
Downloading Microsoft Office
Here is a quick tutorial on how to download Office. Since you are receiving this article, we've already created your Microsoft account. Please go to Office.com and sign in. Username: Password: They will prompt you to set up a Verification method. Do ...
