KingCal: "Cannot complete work order, all items are not done" when they are

This will happen for 2 reasons.

1. When an item on the sales order that should have been flagged with COMMENTS in the item line was instead /Labor. You can identify these because the GAGE SN column will say ABCDE.

Kingcal will check to see if ever item on a sales order with a /Labor item has fields that are associated with a complete calibration populated.

You will need to change the item field to COMMENTS to allow the technician to go on. First, however, copy the information in the Description field as when you change the item, it will blank out this field when it changes. Paste it into the description field after changing the item.

You will also need to populate the Department field with Service and the Price field with 0.

-----------------------------------------OR-----------------------------------------

2.  The Labor Type on the Sales Order is Repair. SubmitSingleCal Restlet will NOT update the Sales Order with a Cal Status, Cert Done, etc if the Labor Type is Repair. Either you can or just have the coordinator update Labor Type to Repair and Calibrate to get the tech moving forward.

• Related Articles

• PMG NetSuite: Cannot complete hard gage event

  If a technician is unable to complete a hard gage calibration, it may be that the equipment event that was meant to be created wasn't and will need to be created manually or the technician will continue to receive the following error: "No event was ...

• Drag and Drop Issue

  Recently, we've had a lot of people report the issue of drag and drop failing in Google Chrome. After some time, we've figured out what we believe to be the solution. Here are the steps on how to fix the drag and drop issue within NetSuite and ...

• Work Phone not updating gmail.

  Samsung Phones have the option to sign in with a Samsung Account, and the user has the option to use an email address as the username and a password, or to actively tie that account to their gsuite account. Go to crossco.okta.com and set up voice ...

• Verizon Technical Support Number and Information

  Call 1 800 922 0204 from some phone other than you mobile Enter your phone number including the area code Press 5 for tech support Press # to skip the prompt for a PIN number The company name is JA King Tell them you don't have the PIN number and ...

• How To - Rearrange Multiple Monitors

  How to rearrange multiple displays on Windows 10 Although you can connect a monitor to any of the available ports, when setting up a dual-monitor or triple-monitor setup, it's easy to plug them in the wrong order. While they will still work, you may ...