Creating Gmail Filters

Creating Gmail Filters

Step #1 - Create a new Label


Step #2 Give it a color AND check “Show if unread”

Show if unread helps manage labels so you only see the labels that have active items.



Step #3 Select a message you want to label as helpdesk and apply the tag.  Hit the 3 vertical dots and select “Filter messages like these”


Hit “create filter”



In the next screen, select the highlighted items:


Select “Create filter”


Now, whenever an email from the helpdesk comes in, it will automatically have the “helpdesk” label applied, move it to the helpdesk tag and only show that tag when there are unread items.  These are normally just informational as the actual ticket will be in the helpdesk. This will limit the amount of non-actionable emails you have to deal with.


This procedure works for any emails you get that do not need your immediate attention, use these instructions to get control of your mailbox and your life.


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