Creating Gmail Filters

Creating Gmail Filters

Step #1 - Create a new Label


Step #2 Give it a color AND check “Show if unread”

Show if unread helps manage labels so you only see the labels that have active items.



Step #3 Select a message you want to label as helpdesk and apply the tag.  Hit the 3 vertical dots and select “Filter messages like these”


Hit “create filter”



In the next screen, select the highlighted items:


Select “Create filter”


Now, whenever an email from the helpdesk comes in, it will automatically have the “helpdesk” label applied, move it to the helpdesk tag and only show that tag when there are unread items.  These are normally just informational as the actual ticket will be in the helpdesk. This will limit the amount of non-actionable emails you have to deal with.


This procedure works for any emails you get that do not need your immediate attention, use these instructions to get control of your mailbox and your life.


    • Related Articles

    • Files, Folders, & Filters (Google)

      Find out how to use files, folders and filters for optimum organization and a clearer display. View and unviewed: You can mark new shared documents as viewed or unviewed, like an inbox. Create subfolders: Make subfolders for better organization. ...

    • Move Excel file from Gmail into Google Sheets

      How to move an Excel file (.XLS, .XLSX, .CSV) into Google Sheets from an email: Another great feature of Google Workspace, is the ability to integrate their applications. You can also move Excel spreadsheets directly from your inbox, into Google ...

    • GMail to PDF Chrome Extension

      Download the GMail to PDF extension from the Chrome Web Store here Install the extension and close GMail then open it again You should see the orange and blue buttons at the top right of your GMails now Click the orange button and it will convert ...

    • Introduction to Google Docs

      Google Docs is Google’s Microsoft Word competitor and the application Cross Company uses for word processing. You can create a new Google Doc by going to the Drive website and clicking New -> Google Doc. If you have Google Drive for Desktop installed ...

    • Updating Gmail Signatures

      Click on one of the below guides, to update your Gmail signature. Updating Gmail Signatures - Cross Company Updating Gmail Signatures - J.A. King Updating Gmail Signatures - Hose Doctor